Contact
One address for every enquiry: [email protected]. Every message is read by our team.
Home Knowledge has one contact address for every enquiry: [email protected]. Every message is read by our team, and using the right subject line below helps us route it to the right person quickly.
How to reach us
| Your enquiry | Subject line to use |
|---|---|
| General questions and feedback | "Reader question" |
| Report an error in a story | "Correction" |
| Story ideas, tips and family histories | "Story idea" |
| Image credit or attribution fix | "Credit correction" |
| Copyright or takedown notice | "Copyright notice" |
| Counter-notice | "Counter-notice" |
| Privacy rights requests (access, deletion, opt-out) | "Privacy request" |
| Do-not-sell / do-not-share requests | "Do not sell or share" |
| Accessibility barriers or alternative formats | "Accessibility" |
| Licensing, syndication and republication | "Licensing" |
| Advertising and partnerships | "Advertising" |
| Press and media enquiries | "Press" |
| Security vulnerability reports | "Security" |
| Legal notices and disputes | "Legal notice" |
We aim to reply to most messages within 2 to 3 business days. Privacy, copyright and legal requests are handled within the time limits set by the applicable law.
Corrections
Accuracy matters to us. If something in a story is wrong, please send the story URL, the passage concerned and, if possible, a source supporting the correction. We review every correction request, fix confirmed errors in place, and note material corrections at the foot of the story. See our Editorial Policy.
Image credits and removal requests
We make every effort to use images that are in the public domain, openly licensed, licensed to us, or used as permitted by law. If you are a rights holder and something is wrong, see our Copyright Policy for exactly what to include in a credit correction or a takedown notice.
Privacy requests
To exercise any privacy right, such as access, correction, deletion, portability, objection, or opting out of targeted advertising or the sale or sharing of personal information, email us with the subject line "Privacy request". Full details are in our Privacy Policy.
Advertising, licensing and partnerships
We work with brands, publishers, educators and archives that share our interest in homes and the people who live in them. Tell us about your organisation and what you have in mind.
Write for us
We are always interested in hearing from historians, researchers and writers who can bring the past to life. Send a short introduction, two or three story ideas and links to published work.
Please note
- We do not accept phone calls or postal correspondence as a primary contact channel; email is the fastest and most reliable way to reach us and creates a record for both sides.
- Please do not send confidential, sensitive or unsolicited creative material.
- We cannot provide genealogical research, valuations of historical items or professional advice.
Publisher
Home Knowledge is published by Cupcakes Holdings LTD, a company registered in Israel. Email: [email protected]